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Saturday, July 18, 2009

Change is the essence of life - need of the hour


Living in status quo is more dangerous than venturing in to unknown, It is easy to start the change when there is a crisis, but it is tough when everything is good.

So in life, change is a constant process, for a recent seminar, I have read few articles, here are some excerpts and my thoughts.

Change is good and should be faster and rapid, the idea is that by changing fast, you're able to beat the cycle of change outside and effective change requires "fast and ruthless execution.

Recently in NY times Craig Barrette (former Intel chairman) said in his speech -

"Use the recession or this adversity as an advantage to fuel the innovation which lasts for years, Open to Global Talent Acquisition and Create opportunities to start new business like Microsoft/Google "

While driving the change, we need to cope up with different status of an organization



1.Stagnation -people are looking for a change, Bad results might drive the change, however some will be against the change or some initiate the change

2.Preparation - Some people are relived that some body initiated a change, but some could be anxious about the change in the fear of losing the comfort zone.
3.Implementation - During the change implementation, there would be lot confusion of living in two worlds, one pre change era and post change era and both exist at same time.
4.Determination -encounter initial hiccups....resistance...hurdles..

5.fruition -when change drives some +ve results, it would inspire lot of people align to the change, however one must exercise caution not to lead to complacency.
During the implementation of change, one could encounter lot of resistance, but it is an art if you could decode the resistance.

- Do not shoot the Bad Messenger
-Resistance is an opportunity and resource, do not see it as a push back or hurdle
-Explain the need for a change, be clear that change takes longer time
-Elicit ideas, look for Pitfalls and uncover the past
-Boost awareness, if some body drifting then return to the purpose
-If you find the change being implemented is not beneficial, do not hesitate to change the change
-Build participation and engagement and complete the Past

Having learnt coping with change dynamics and decoding the resistance, let us look at how we can Lead the Change
- Establish sense of urgency that change is required today or now....
- Bring coalition and alignment of the teams, use different minds to align to same purpose
- Creating Vision and constantly communicating the Vision helps to align and accelerate the change process.
- Empower people to take decisions, set some short term successes and you constantly remove any hurdles in the change journey.
- It is good to celebrate some short wins, so that you inspire people to execute the change constantly.
-Consolidate the improvements and maximize the change
- Institutionalize the new processes, so that change being executed is in full control.


"Change is all about execution of set actions or discipline of getting things done towards the shared vision"

Change is implemented by a team of people with complimentary skills and committed to common purpose or goals, approach for which they hold a greater accountability .

Goals help keep track of progress and broader purpose/Vision will supply meaning
and emotional energy
team must feel " we hold accountability vs Boss holds the team accountable"

Leadership should focus and demand on the teams, the team basics ( technical competency, Problem solving, Decision making skills and Interpersonal skills) and the performance results
Building team performance is important for a successful change process. let us take note of change agent 10 commandments.
1.Create urgency and Set direction
2.demand performance standards
3.Select members by skill not by personality
4.Pay attention in the start and actions -involve
5.Set clear rules for behaviors
6.Set some short term goals
7.Challenge status quo or feed regularly facts/information
8.Spend together -Create team bonding
9.Exploit the Power of +ve feedback
10.Reward & Recognize performance

To summarize the change is essence of life, be it personnel or organization and need of the hour when there are difficult times. It all depends upon how well change is executed with the discipline.