Feed back - Is an art and a real process control

We wonder when some body likes to give feed back to us or we scare when we want to give some feedback. But what we must understand is two things

1.Giving and taking feed back is an art

2.It is a powerful mechanism found to control processes ranging from human being life to Organizational systems.

Well feed backs have to be constructive and requires guts to spell out what's your perception about some body and opportunity to correct each other.

In One Minute management -One of the principle was "One Minute reprimand" - Ken Blanchard talks about giving negative feedback first and positive feedback next...so that the person leaves on a constructive Note, This is contrary to traditional way of giving feed backs.

Why Feedback is so important and powerful.... first let us take an example of human body... did you sweat while doing your workout in the Gym..do your eye pupils reduce when you see bright light.... .yes these are reactions to Human body's process of feed backs to keep you controlled. When a rocket is fired in the sky .....there are feedback control systems constantly active to control the trajectory of flight path.

In organizations employee surveys, customer surveys are all part of the powerful feed back processes. Of course, if you do not take any corrective measures then it can cause havoc too...

Feed back as i said is an art....some tips

1. You need to prepare for the feed back
2. Make person comfortable before you give the feed back,
3. It has to be constructive
   
4. Use Data Points to convey the message...not any antidotes
   
5. Give both negative and positive
6. Listen to their point of view
   
7. Create clear developmental action plans to review.

If you do not give feedback how does a person or process transform?