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Monday, October 6, 2008

SymGrind - Happy people -Happy Customers


I replicated the famous "iGrind" from GE/Genpact IT Services annual event in Symantec, and it is a huge success. It was energizing, refreshing and more over charged with high spirits. Always it is not the question of who won the trophy....it is always about give your best.

This reiterates one of the GE's philosophy about " Copy best practices shamelessly" ... Well I copied lot from Raja and Warun....and it took us to where we are in terms of customer satisfaction levels in Symantec...unbelievable 90% in just 6 months.

I also thank my team in Symantec and my old almanac GE/Genpact and of course my mentors.

3 comments:

AR Vijay said...

Hi Manoj! It's really wonderful to read your success story and nice words about GE/Genpact & its people. Wish you more and more success.

Murthy said...

Hi Manoj,

Nice to see your success story in the new organisation.

Wishing you always the best,

Regards
Murthy

Unknown said...

Hi Manoj,

Your Blogs are quite informative and well written and glad to see the mention of the good old days.

The old team has finished one phase of life, enjoying, sharing and being a great team together. We have all moved on, but the memories never fade. You are a fantastic leader and most trustworthy. I have learnt a lot from you. Thanks for the guidance and support and glad to know that Symantec India team is in good hands. :)

Expect to see more of your pearls of wisdom

Regards,
Leena